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Your guide to building a strong global brand identity through consistency and localization

Introduction

Building a strong, global brand identity is about producing a consistent and recognizable experience for your customers, no matter where they encounter your company. And that’s where consistency and localization come into play. From unifying messaging across all touchpoints to tailoring your approach for different cultures, these elements are crucial in maintaining the integrity of your brand and creating a lasting impression on shoppers worldwide.

By developing consistency across all channels, you’ll also improve revenue by up to 23% and keep customers happy –90% of shoppers now expect brand consistency. With this in mind, creating a strong brand guideline is essential to remaining competitive and building a loyal customer base in today’s fierce market.

That’s why our next article concentrates on the key elements for developing effective brand guidelines, which will help you stand out from the crowd, locally and globally. 

Why are brand guidelines important? 

Brand guidelines are critical in establishing and maintaining a strong, recognizable, and consistent image, no matter where you market your company. Here are several reasons why brand guidelines are important:

  • Consistency

This creates a recognizable and coherent brand image across logos, colors, typography, messaging, and other brand elements.

  • Clarity

Everyone, whether employees, partners, and agencies, must understand how to represent your brand accurately and effectively.

  • Protection

With strong brand guidelines, you can avoid inconsistencies and misuse that can harm your global and local reputation.

  • Efficiency

Save time and resources by providing a roadmap for brand decision-making and developing new materials.

  • Flexibility

Guidelines help you adapt to new channels and markets while maintaining the brand’s core elements.

Your 4-step guide to creating a brand guideline:

1. Conduct a brand audit

Start by thoroughly reviewing all existing brand materials, messaging, and tone of voice. This will help you to identify current strengths and weaknesses, creating the foundations for your guidelines.

2. Define your brand identity

Defining the key elements of your brand identity, including the mission, vision, values, and personality, will help you clearly understand what your company stands for and wants to achieve.

3. Create a visual style

Your visual identity includes a logo, typography, color palette, and imagery. These elements should align with your brand’s personality and be used consistently across all touch points.

4. Develop your guidelines.

Finally, develop your guidelines. Include instructions for using logos, typography, imagery, messaging, tone of voice, and other elements in various contexts. Ensure your guidelines are clear, concise, and easily accessible to all stakeholders.

Once the guidelines are in place, it’s important to regularly review and update them to ensure your brand remains relevant and effective. 

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You need to remember these brand elements too

Add a splash of color to your brand.

A color palette provides a consistent and recognizable look across all touchpoints, helping to establish a strong brand image. For example, with color, you can evoke strong emotions and create a specific mood, so choosing the right palette is crucial in building your desired brand personality.

Why not try a unique color palette? With colors that stand out, you’ll make it easier for customers to identify and remember your brand. But remember, you’ll need consistency across all media, from print to digital and packaging to advertising.

Ultimately, your color palette is key to your brand’s visual identity and whether you create a consistent, recognizable, and memorable brand image. See how StoryChief uses color to elevate its brand. 

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Make sure your type is right

Typography helps establish a feel across all touch points. It affects the legibility and readability of text, meaning the right typeface is crucial in ensuring your message is easily understood.

Like color, typography evokes strong emotions and creates a specific mood, so you’ll want a typeface that reflects your desired brand personality. But don’t be like everyone else. A unique and consistent typography style can help differentiate your brand from its competitors. 

Add consistency across all touch points, too, and you’ll have a unified brand image that improves recognition. Just check out Mailchimp’s type and how it came to be. 

 

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Secondary design is as important as first. 

Secondary designs reinforce your brand’s visual identity. From patterns to illustrations, these can be used in various media contexts, adding versatility to your brand’s visual arsenal.

With secondary designs, you’ll have greater creative expression while maintaining your brand’s core visual identity. By consistently using secondary designs, you can also drive recognition, making it easier for consumers to identify your brand. 

See how Spotify play with secondary colors for their logo here.

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What does your brand want to say? 

Your brand message is critical to your success. You need to figure out what you want to say and how you want to say it. 

Here are some helpful tips:

  • Define your brand purpose: Start by identifying why your brand exists.
  • Know your audience: Determine your target customers and their interests. 
  • Identify your value proposition: Find out what differentiates you from competitors.

Your brand story 

A brand story is a narrative that connects your brand’s history, values, personality, and vision. It goes beyond a product’s features, providing context, meaning, and emotional resonance. With a great brand story, you’ll have a deeper connection with your audience, helping build brand trust and loyalty. 

Patagonia uses its brand story to connect with customers brilliantly. From detailing its ground-breaking inventions to its environmental activities, Patagonia’s story aligns with customer values of creating a healthier, cleaner, and more sustainable environment.

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Your brand mission

A brand mission is a statement that defines the purpose and focus of your brand. It explains why your brand exists and what it aims to achieve, informing all aspects of your brand’s strategy, from product development to customer service.

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Your brand values

Brand values are the beliefs and principles that guide the behavior and decision-making of your brand. They should reflect your brand’s personality, providing a framework for its interactions with customers, employees, and the wider community. 

Your brand tagline

A tagline should be simple, memorable, and relevant to your target audience. It should align with the brand’s overall mission and values, helping reinforce your brand’s image and making it more memorable for customers.

Here are some steps to creating a brand tagline:

1. Brainstorm

Generate a list of potential taglines by brainstorming with your team or a copywriter. Consider different approaches such as humor, simplicity, and emotion.

2. Refine and test

Refine the list of potential taglines and test them with focus groups or surveys. Look at memorability, relevance, and resonance with your audience.

3. Choose and implement

Choose the final tagline and implement it in all your marketing materials. Ensure that it aligns with your brand’s overall messaging and visual identity.

 

Your brand personality

Building your brand’s personality will help differentiate you from competitors. It also provides a framework for decision-making and can help ensure consistency in your global representation.

Here are three steps to building your brand’s personality:

1. Choose brand traits

Select a set of personality traits that embody the brand’s values, for example, friendly, adventurous, or serious.

2. Create a voice

Develop a tone of voice and messaging that conveys the brand’s personality.

3. Implement the personality

Introduce the brand’s personality into all marketing materials, ensuring consistency across all touch points.

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Why is localization important for your brand guidelines?

Localization ensures your brand’s messaging and visual identity are adapted and consistent across different regions and cultures. This will create a sense of familiarity and trust with regional audiences. 

You’ll also provide culturally appropriate and relevant messaging, avoiding miscommunication or negative cultural associations, helping build customer loyalty and driving international sales. 

Let’s take a look at McDonald’s 

McDonald’s has localized its menu offerings to cater to local tastes and preferences in different countries. For example, in India, the menu includes options like the McAloo Tikki burger to appeal to the country’s primarily vegetarian population. By offering locally relevant menu items, McDonald’s has successfully localized its brand to better connect with customers in each market and improve brand recognition.

Brands need to take localization seriously. Otherwise, you could make the same mistake as KFC, who kept their famous tagline when entering the Chinese market in the 80s, leaving their ‘finger-look good’ slogan translating to ‘eat your fingers off.’

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Our final thoughts

Ultimately, a strong brand guideline is crucial for establishing a consistent and recognizable visual identity. By defining your brand’s mission, values, and personality with clear color, typography, and design guidelines, you can build a strong and cohesive image that resonates with your target audience. 

No matter your company size, investing in comprehensive, consistent brand guidelines that can be localized to meet the needs of different markets, you’ll support your brand’s growth and success for many years. 

Your 8-step guide to building the perfect Omnichannel experience and increasing returns

Introduction

Imagine walking into your favorite clothing store and having the employee know your name, past purchases, and even preferred sizes and colors. That’s the power of an omnichannel experience. By creating hyper-personalized and consistent encounters across any consumer touchpoint, brands can increase customer happiness and, in turn, boost sales. 

Recently, the Harvard Business Review published a study showing omnichannel customers spend 10% more online and 4% more in-store than single-channel customers —and in a recovering global market, these numbers can make all the difference. 

In this article, we’ll discuss this marketing tactic in detail,  providing you with an eight-step guide to building an omnichannel experience and helping you deliver something unique: value through convenience.  

Omnichannel definition

Omnichannel is a multichannel approach to sales. It seeks to provide customers with a seamless and consistent experience, whether interacting through a brand’s physical stores, website, mobile app, social media, or any other touchpoint.

The end goal of Omnichannel is to create a cohesive and integrated customer journey, regardless of the channel used, to improve customer satisfaction, loyalty, and sales.

What is an omnichannel experience?

 

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Omnichannel experience design looks at the overall customer and brand engagement quality rather than focusing on single-channel exchanges or the most popular channels. 

With omnichannel, brands need to create a strategy that offers a comprehensive solution at every potential customer touchpoint.

Omnichannel vs. Multichannel  

Multichannel refers to a business approach that uses multiple channels to reach customers and sell products or services. Whether a physical store, an online shop, or a mobile app, customers can use any of these channels to make purchases or seek assistance.

On the other hand, omnichannel takes the multichannel approach one step further by integrating and aligning all channels, providing customers with a seamless and consistent experience. In an omnichannel strategy, all channels work together to create a cohesive customer journey, consistent branding, messaging, and information across all touchpoints. 

Omnichannel strives to create a unified and integrated brand experience, whereas multichannel aims simply to be present across multiple channels.

Why your brand should invest in an omnichannel experience 

The omnichannel experience is important for several reasons:

  • Customer Satisfaction

Omnichannel creates a cohesive and seamless customer experience, leading to higher customer satisfaction and loyalty.

  • Increased Sales

An omnichannel approach can increase sales by allowing customers to shop and receive the same support across multiple channels.

  • Competitive Advantage

Companies with an omnichannel experience have the edge over competitors due to offering a superior customer experience.

  • Better Data Insights

Omnichannel tracking and analytics allow businesses to gather more comprehensive data on customer behavior and preferences. This can inform future decisions and strategies.

  • Improved Operations

Omnichannel streamlines operations and reduces friction in the customer journey, making it easier for customers to purchase products and receive support.

Overall, an omnichannel experience gives businesses a better understanding of their customers and offers a more personalized and seamless experience, which drives customer loyalty, engagement, and sales.

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Your 8-step guide to building the perfect omnichannel experience

To get started, we recommend following these eight steps:

1. Define your brand identity.

Establish a clear brand identity and consistent messaging across all channels.

2. Gather customer data.

Collect data on customer behavior and preferences, including their preferred channels for communication and purchase.

3. Integrate systems.

Link all systems and channels so customer data can be easily shared and accessed across your organization.

4. Provide a seamless experience.

Ensure the customer experience is seamless and consistent across all channels, with consistent branding, messaging, and information.

5. Personalize interactions

Use customer data to individualize interactions and provide tailored experiences, such as personalized product recommendations or targeted promotions.

6. Invest in technology

Implement technology solutions, such as CRM, marketing automation, and omnichannel analytics, to support an omnichannel strategy.

7. Train employees

Train employees to understand and implement the omnichannel approach and to provide excellent customer service across all channels.

8. Continuously improve

Always gather customer feedback, analyze data, and make adjustments to improve the omnichannel experience.

By following these steps, you’ll be on your way to building the perfect omnichannel experience. 

Here are some brand inspirations for omnichannel experiences 

1. Starbucks

Starbucks has mastered the art of omnichannel marketing by offering a seamless experience to its customers both online and in-store. They use their mobile app to allow customers to place orders and make payments, track their loyalty rewards, and access exclusive offers. The app also integrates with its in-store ordering systems to create a unified experience.

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2. Nike

Nike has an omnichannel approach to marketing that includes a strong online presence, engaging social media campaigns, and an in-store experience designed to inspire and connect with customers. They use their online store to offer personalized product recommendations, and their loyalty program rewards customers for making online and in-store purchases.

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3. Amazon

Amazon has made omnichannel marketing a cornerstone of its strategy, allowing customers to purchase products through their website, mobile app, or physical stores. They use data analysis to create a personalized shopping experience for each customer, offering recommendations based on past purchases and browsing behavior. They also offer same-day delivery options and allow customers to return products to physical stores, making the shopping experience as convenient as possible.

4. Sephora

Sephora uses omnichannel marketing to create a seamless online and in-store customer experience. Their mobile app allows customers to book appointments, purchase products, and have exclusive access to offers. They also use augmented reality technology in their app to enable customers to try on makeup virtually, improving the online shopping experience. In-store, Sephora provides a personalized shopping experience, with trained beauty advisors available to assist customers.

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What’s next?

Omnichannel experiences are rapidly becoming the new normal. Shoppers expect seamless, integrated experiences, no matter which touchpoint they use, and brands must adapt to deliver a cohesive message and experience across all channels. 

The future lies in providing individualized, convenient experiences that meet the customers’ ever-evolving needs. And the brands that embrace omnichannel will be well-positioned to remain competitive in an increasingly crowded marketplace.

The Color Club’s Year in Review

Time to say goodbye to 2022

Welcome to The Color Club’s year in review. 

We’re looking back at 2022 and how our Denmark, Sweden and Vietnam offices collaborated with you to create this milestone year. 

As always, we want to thank our clients for their continued support, and we look forward to working with each of you next year.

We’ve seen growth, development and new challenges.

Over the past year, from Scandinavia to Saigon, our experienced consultants and 24/7 production model have helped clients transform their digital marketing productivity. 

Our global teams, particularly our Customer Relationship Managers and Project Managers, have delivered over 1000 digital marketing projectsand we’re still counting. 

We also turned 29, adding another year of experience to our belt.

Across Europe and beyond, we’ve delivered high-quality marketing solutions. From digital imaging to brand development, we’ve helped our clients, large and small, to achieve market success through our centralized digital production strategies. 

But 2022 wasn’t without its challenges. 

Unforeseen events disrupted the world once more. And facing these difficulties, we’ve tried to adapt and ensure our clients consistently receive high-quality marketing production that’s always on time and on budget.

Our active client list has grown to 15 brands.

We’ve collaborated with new clients like Bikable, Vestergaard Construction and Famobra, as well as continuing our partnerships with Davidsen, Aller, Nilfisk and BoConcept. 

With each client, we’ve developed a personalized marketing solution to improve production performance, regardless of their size or budget, seeking the best to provide reliable, efficient and cost-effective production in often uncertain times.  

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We’ve produced 49,138 assets in graphic design.

Our graphic designers have been busy in 2022.

We’ve produced banners, flyers, brochures, magazine layouts and final artwork at the highest level for our global clients.

As we’ve taken on more work, we’ve welcomed new creatives, who, along with our existing      teams, have helped improve global and local brand consistency for all our clients.

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We’ve produced 148,244 assets in digital imaging.

Like our graphic designers, our digital imaging teams have had their hands full.

We’ve retouched thousands of high-end photos for top nordic magazines, removed backgrounds and shaped over 40,000 images using clipping paths and masking, and offered our 1-hour service to save those clients facing tight deadlines.

Next year, we aim to achieve even greater numbers and continue to exceed our client’s expectations, increasing their marketing productivity.

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We’ve had a productive year at The Color Club.

Right now, we’re helping many clients with their digital marketing production.

Here are some of our highlights from 2022:

We’re helping Ambu deliver products to healthcare professionals and patients worldwide right now in over 25 languages.

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BoConcept is speeding up its time to market with our digital marketing production. So far, we’ve dedicated over 5000 hours and helped create over 17000 digital production items.

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For Davidsen, Denmark’s leading home improvement store, we created a new stylized sub-brand: Udeliv. We developed the logo, a brand guideline, and over 15000 banners to help Davidsen reach more outdoor customers than ever.

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See our other client case studies here.

Our people are what makes The Color Club.

In 2022, we said hello to our culture squad.

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Here, different members of our teams led workshops, from tufting to meditation. We loved discovering our colleagues’ hidden talents and seeing everyone become closer as colleagues and, importantly, as friends.

Also, knowing our surroundings impact how we feel, we gave our office a facelift to create a more vibrant, warm and enjoyable environment.

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Throughout the year, we’ve continued to dedicate time to improving everyone’s skills.

This is one of the most important aspects of The Color Club’s culture. Everyone has a personalized development programme to help them achieve their future career goals: We believe in our people and will do everything we can to support them.

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2023 is on the horizon.

Thank you again for being a part of The Color Club. We’re excited to collaborate more in the new year, bringing marketing insights, digital solutions and our experienced, dedicated and talented teams to further your marketing productions in 2023.

That’s it from us for 2022.

Why Global Marketing Production will save you costs and help grow your company

Introduction

Many companies are bouncing back from unforeseen world events to gain larger market shares and increase profits, all whilst saving costs. But how are companies achieving this?

Through centralized global marketing production: the cost-efficient solution for economy-minded companies. 

Take, for example, the worldwide professional cleaning company Nilfisk. When production inefficiencies started to add up, Nilfisk needed to act fast to avoid workflow stoppages. By introducing an innovative Brand Management System that eased global productions, Nilfisk saved over 300 hours and $12,000 a year, increasing production volume by 30% during covid.  

At times of uncertainty, companies need efficient Global Marketing Production. This allows for continued profitability, stability and growth. Companies often save over 50% in costs compared to internal marketing production when adopting Full-time Equivalent strategies -in Denmark, companies can save over 500,000 a year. 

That’s why next, we’ll discuss Global Marketing Production and its cost benefits, highlighting companies that have improved efficiency and saved money with efficient Global Marketing Production.

What is Global Marketing Production?

Global Marketing Production is the creation of marketing assets for your company’s products or services. From graphic production to online marketing, Global Marketing Production helps promote your products worldwide.

If done effectively, a centralized Global Marketing Production will reduce your costs, lower operating fees and free employees to focus on more essential production areas. 

Here is a quick overview of how Global Marketing Production can help:

  • Grow a global reputation;
  • Increase your revenue streams;
  • Improve your brand awareness;
  • Gain greater marketing insights.

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Global Marketing Production

Key benefits of Global Marketing Production for your company

Even in difficult times, companies with efficient Global Marketing Production can open the doors to many benefits. Let’s take a look at some of those positive effects:  

Brand Consistency 

Brand consistency is messaging consistency across all communication channels, with branding that reflects the company’s core values. This helps companies create a recognizable brand identity.  

But how do companies develop brand consistency? 

Well, take Maersk, for example, one of the largest logistics companies in the world. Maersk realized its photographic images needed to be more coherent and capture the company’s values to avoid confusing global messaging. 

By working with The Color Club, Maersk developed a unified, powerful, and recognizable photographic style. This was easy to replicate across all media due to our well-defined style guide, which captured Maersk’s core values leading to more consistent, stronger, and memorable global branding. 

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How do branding inconsistencies damage your company?

For many companies, a decentralized marketing approach to global branding presents one common risk: inconsistent messaging. Each marketing agency will interpret your brand’s key message differently, which becomes increasingly difficult to control and amend as expansion continues. This creates global inconsistencies and lowers the return on investment, leaving your company facing greater problems establishing positions in new markets.

Take, for example, the global healthcare innovator Ambu, who faced this exact problem. By using multiple agencies to produce Instructions For Use (IFU), Ambu ran into workflow stoppages, difficulties tracking projects, and, most seriously, for a medical company, compliance issues. 

But when Ambu centralized the production of IFUs, these problems began to disappear. Ambu could communicate more effectively across multiple international offices, easily follow production flows and expedite the delivery of IFUs to healthcare professionals worldwide, strengthening Ambu’s reputation as the world’s most consistently reliable medical company. 

Further reasons to focus on brand consistency: 

  • Create customer loyalty; build a repeat customer base that enjoys using your services.
  • Increase customer trust; create a reliable, dependable, and recognizable brand. 
  • Differentiate in a competitive market; stand out from the field and create an emotional connection with customers.
  • Establish a market voice; help resolve customer needs, becoming a leader in the market.

Key Branding Facts 


Time to Market 

Time to market is the length of time from product inception to when a product’s ready for sale.

How does a quick time to market help your company?


Time to Market Case Study 

The worldwide furniture brand, BoConcept improved time to market by partnering with us. BoConcept was expanding quickly and needed to continue to produce at a high level and avoid putting pressure on its marketing production.

We actively collaborated with BoConcept and introduced our automated brand management system: The Color Flow. This cut unnecessary manual tasks and allowed us to integrate our proofing tool into BoConcepts workflow -an instant feedback channel for checking hundreds of documents and quickening final approval. 

These additions improved BoConcept’s time to market, allowing us to create and adapt over 17,0000 items and produce projects in 25 languages. 

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BoConcept

Time To Market Graph

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Time to market graph

Cost-efficient Outsourcing 

For many companies, introducing product marketing campaigns takes considerable resources, coordination, and efficiency. Failure to achieve even one campaign could cause damage to your global brand.  

That’s why many companies, large and small, decide to centralize and outsource their Global Marketing Production. Today, 71% of companies are doing this more, as it not only eases production pressures but is more cost-effective than producing in-house

For example, if a company decides to outsource with The Color Club instead of hiring internally, we can help reduce marketing production costs by over 50% and improve production performance by 35%. These cost-savings sky-rocket to over 80% when compared to companies that use local Northern European agencies. 

How does outsourcing help your company?

  • Increase workflow efficiency; by having another company handle part or all of your marketing production, you can concentrate on what counts -running your business. 
  • Improve customer reach; leverage your outsourcing partner’s knowledge to enter new markets while re-establishing connections with existing customers.
  • Greater competitive advantage; have the flexibility to adapt to changing market conditions while saving costs.

Case Study: Full-Time Equivalent 

When Nilfisk partnered with The Color Club, we decided together to introduce our Full-Time Equivalent strategy. By creating a dedicated team of outsourced employees exclusively for Nilfisk’s productions, we could deliver maximum global efficiency with cost savings. 

With this approach and our 24/7 marketing production, we saved Nilfisk over €500k in internal labour costs and increased production volume by 30% -bringing new meaning to cost-efficient global marketing production for Nilfisk

Key FTE results: 

  • 1500+ dedicated hours per month;
  • €40K+ monthly savings;
  • €500k+ annual savings;
  • +20% reduction in annual costs.
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Nilfisk

With results like these, it’s no wonder the outsourcing market will hit $700 billion in 2023. By using this marketing strategy, companies can drive sales, improve production efficiency and save money. And as we move away from pandemic instability, outsourcing is an excellent way for a company to regain strength and look towards a profitable future. 

Key Outsourcing Facts 


How The Color Club will help you

We’re accomplished strategists and creatives who know the ins and outs of marketing. As your global marketing partner, we’ll deliver results 24/7 and strengthen your Global Marketing Production, improving your market position and saving you money. 

Speak to us today to discuss how we’ll improve your Global Marketing Production. We’ll provide a free audit with our expert marketing team and a personalized solution to any problems we find. 

Let’s take the next step to help scale your company, save costs and improve marketing efficiency. 

How to increase conversions by nailing your Google Shopping Product title

Introduction

What’s the difference between a good and a great Google Shopping Product title?

One informs. The other drives sales.

With only 150 characters, the Google Shopping Product title is a tight space, but if well written, you can improve ad performance, increase the chances of sales, and help grow your customer base.

In this article, we’ll look at how to perfect your Google Shopping Product title, providing a guide on how to write attractive titles that inform, attract and improve your chance of conversions.

What is the Google Shopping Product title?

Product titles in Google Shopping are the main texts that appear beneath the product image on Google Search Engine Results Pages (SERP). When users search for a product, Google will determine whether the text matches your Google Shopping Product title, returning the exact product results compared to the title.

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Key facts & statistics 

Average 1.91% conversion rate.

Why is the Google Shopping Product title important?

Google uses the title to determine whether your product listing is relevant to user searches. An accurate title enables Google to display your products to the right users. This increases your chances of sales and is why Google stated the title is one of the most important components of your shopping ads.

If your title is complicated, non-specific and difficult to read, users won’t discover your product online, and even if they do, the title may discourage users from clicking on your product and browsing your store.

How can you create a great Google Shopping Product title?

Follow our guide to enhance your Google Shopping product title and quickly see how you’ll improve click-through rates on your product listings.

Write clear & detailed titles

With your title, you have a 150-character limit -use it. Avoid leaving blank white space and, instead, create detailed and informative titles that highlight your product in the best light.

Take, for instance, Search Engine Land’s research on optimizing Google Shopping Product titles. After evaluating the performance of 136 Google Shopping product titles, the study found that more keyword-rich titles had higher click-through rates and an uplift of 18%.

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Keywords are essential

This is how your Google product is found. Put your keywords in your product title for maximum search results. If you don’t have a keyword in your search title, your customers won’t find your product, meaning a loss of potential sales.

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Be specific & describe your product

Identity the selling points of your product and list them in the product title to make it stand out. For example, ‘Adidas Shoes Size 7’ turns to ‘Adidas Ozelle Women’s Running Shoes – Cloud White – Foam Technology – Size 7.’ The latter provides more in-depth information and is more attractive to the customer looking for said product.

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Use professional and grammatically correct language

Grammatically correct language makes your writing clearer and easier to read. This gives your product and services a more professional appearance, which can lead to more clicks. Find out more about the standards of editorial professionalism here.

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Use the 150-character limit

By using all product titles’ 150-character limit, you maximize the chances of your product being found -include the main details and be specific to increase your SEO return results.

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Placement matters

When searching, users will only see the first 70 characters or less, therefore, put the more important product details first.

What to avoid when writing your Google Shopping Product title 

The following could lead to your customers not finding your product or shopping services, leading to low SEO return results.

Avoid these when approaching your Google Shopping Product title.

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Don’t capitalize whole words

Capitalized words are often associated with spam. Avoid using capitalization unless for abbreviations etc.

Don’t add promotional information

Avoid using sales text in the title, such as the price; sale dates; shopping; your company name; or other information related to selling or shipping

Avoid foreign language

Unless this is a common globally understood word, it’s best to avoid foreign language to avoid customer confusion.

Don’t waste space

When you have extra white space in your title -use it. Fill it with another keyword word and product description to lift your title.

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How do I know if my product title is working? 

The best way to test your product title is by running A/B testing. This is where A has the original text/title, and B has a slight or different title variation, allowing you to see how customers respond regarding click-through rates.

Testing is an essential part of Google Shopping Product titles. Through trial and error, you’ll find the best title that reflects your product and attracts customers.

Our final thoughts on Google Shopping Product title 

Your Google Shopping Product title can be the make or break for a customer sale. By following the guidelines of having a product-specific, clear and detailed description, potential customers will be more inclined to click on your product and browse your store. That’s why taking time when writing your product title is important, as those that don’t see this as a valuable part of the customer journey will lose out on future sales.

Google Optimize 360: code-free advanced A/B testing for greater, more personalized user experiences

Introduction

How do you avoid generic, boring and impersonal experiences for your customers? By running Google Optimize 360 on your website.

Google Optimize 360 provides advanced testing to understand your customers’ journeys, highlighting where your website could improve to deliver a greater user experience.

Take, for example, the renowned global fashion retailer Mango. By using Google Optimize 360 to understand the mobile customer journey, Mango discovered a range of issues in the purchase process. After addressing the problems, Mango saw a 42% increase in mobile shopping cart adds, as well as an increase in mobile revenue by 3.9%.

With results like these, Google Optimize 360’s website testing is capable of driving conversions for any sized business. In this article, we’ll look at Google Optimize 360 full features and how it can help your business create a better user experience.

What is Google Optimize 360? 

Google Optimize 360 helps you design and test new experiences for your website users. These tests can be tracked and analyzed to see how user behavior changes. By running website tests, you can give each customer a more individualized web experience, increasing the chance of sales.

Another feature of Optimize 360 is that it can be linked to Google Analytics. By linking together Google’s software, you’ll have more detailed information on your customers and webpage performances, helping you create stronger improvements for your website.

Google-Optimize-360

Why your company should use Google Optimize 360  

Here are the key benefits of Google Optimize 360:

  • Test layouts, content, call-to-actions, and whole website designs;
  • Target tests at specific types of users or group subsets;
  • Run multiple tests with different design layouts in real time;
  • Combine with Google Analytics for more in-depth analysis;
  • Easy and simple to read results.

Google Optimize 360’s benefits mean anyone who is trying to increase website sales or expand their company should take advantage of the software.

Advanced testing types for your company 

Google Optimize 360 can conduct several tests to improve your website.
Here are some of the key tests:

A/B Test

“A/B test” refers to an experiment employing two or more variations of the same web page (A and B). The original webpage is A,  whereas webpage B has at least one different element, e.g. a different header.

Google-Optimize-360:-code-free-advanced-A/B-testing

Multivariate Test

With this test, multiple components can be tested simultaneously to show the most effective variate of each change. Google Optimize 360 can run a maximum of 36 different combinations.

Redirect Test

Redirect tests, aka split URL tests, let you compare different web pages at the same time. Instead of page elements, redirect tests identify variants by URL. These tests are the most helpful when comparing two different landing pages or an entire redesigned page.

Personalization Test

This test targets users based on data from your website, such as user location, age, device, and previous interactions. With this information, you can build a personalized test for a particular group, for example, those aged 18-25.

Server-side Test

In this test, a code is inputted into the server-side website. This is normally used for complex changes. If you’re planning to use this test, please read Google’s step-by-step guide here.

Running Google Optimize 360 with other Google programs 

One of the great things about google Optimize 360 is that you can run the software alongside Google Ads, Analytics, and Firebase to deliver the ideal customer experience. This allows you to create and test unique landing pages for Google Ad accounts, campaigns, ad groups, or keywords. By doing this, you’ll discover the best website variation for both your clients and your company, increasing the chance of higher returns.

Also, another benefit of Google Optimize 360 is that you can export your digital data to BigQuery for further analysis and greater site personalization. Find out more about BigQuery, here.

Google-Optimize-360:-code-free-advanced-A/B-testing-for-greater,-more-personalized-user-experiences

Our final thoughts on Google Optimize 360 

With Google Optimize 360, your company can instantly start to test and build a more personalized website. From changing a landing page or a call-to-action button, all are essential parts of the customer journey that, when perfected, help build better customer experiences and drive sales.

The first version of Google Optimize is free. Although some measures are limited compared to Google Optimize 360, the original free version allows any sized company to immediately improve their website and benefit from a more personalized user experience.

Influencer & Content Marketing: take advantage of new ways to connect with your customers

Introduction

In a recovering global market, how do you connect with new and existing customers whilst building brand trust? -Take advantage of Influencer and Content Marketing.

Influencer and content marketing strategies present great opportunities to connect with your customers, spark brand interest and create a loyal following. Both options are affordable and help brand your company in imaginative ways, allowing you to connect with customers worldwide.

Next, we’ll discuss these two strategies, their benefits, what to watch out for, and our final thoughts on what might work best for your company.

What is Content Marketing?

With Content Marketing, companies create branded material to either directly or indirectly sell products or services. One way to use content marketing is to develop a blog, publish an ebook, write case studies, or send newsletters.

Also, social media posts, podcasts, videos, customer reviews, and brand campaigns can fall under Content Marketing. When used effectively, this strategy can educate, entertain, engage, and fix your customers’ pain points to increase key conversions. 

For instance, on international women’s day, Linkedin created a viral video documenting real-life stories of women overcoming difficulties caused by the pandemic. The campaign was named #WeCanDoIt and brought attention to women’s issues during the pandemic, generating public discussion and raising the profile of LinkedIn.

What is Influencer Marketing? 

Influencer marketing is when a company calls on individuals with a dedicated internet following to promote their products or services. When social media started to take off, the marketing game completely changed, and brands began to use social media as a direct advertising channel. By collaborating with influencers to reach potentially millions of followers, companies can connect with new customers, improve website traffic, and increase revenue.

For example, the world-renowned skincare brand Olay used influencer marketing for a 28-day campaign. During this time, the  ‘Fearless 9’, a collection of influential models and athletes, exchanged normal beauty regimes for Olay’s skincare products in preparation for a makeup-free event. By creating the  ‘Fearless 9’ and using the #FaceAnything hashtag, Olay sparked a women’s movement to embrace natural beauty, bringing authenticity to its marketing and helping the brand connect with a wider audience.

Key differences between Influencer and Content Marketing 

Content Marketing

  • High-quality info-rich content;
  • Clearly defined & targeted audience;
  • Company-created content;
  • Create customer action & generate leads;
  • Full control of content & type; 
  • Helps drive SEO & organic results; 
  • Low-cost and affordable for any size business. 

Content-Marketing

Influencer Marketing

  • Social media marketing;
  • Less control over influencer’s content creation;
  • Increases brand awareness & promotes products;
  • Focuses on content distribution, sharing, tagging, viral videos etc.;
  • Costs vary depending on the influencer’s followers;
  • Instantly build trust, especially with new customers.
  • Results depend on the influencer’s impact.

Influencer-Marketing:-take-advantage-of-new-ways-to-connect-with-your-customers

Benefits of Content Marketing to your company  

For most companies, an instant way to help drive traffic and develop SEO is through content marketing. It’s cheap, accessible and a proven way to build brand awareness.

Let’s have a look at the main advantages of Content Marketing for your business:

Improve your brand’s credibility

If your company creates high-quality, unique, and valuable content, you’ll stand out from the crowd and build credibility in a competitive market. One way to do this would be to share positive reviews and testimonials to create trust in your brand.

Stronger customer relationships

By creating great content consistently, customers will feel they can turn to your brand for up-to-date information and product queries, helping build strong and long-lasting customer relationships.

Create a voice for your brand 

You can build an expert, trusted and reliable voice in your market by creating content. Whether your company is in retail or finance, content allows you to regularly reach out, engage and share your knowledge with customers.

If someone searches for your products and finds a wealth of quality information, it will help build trust and increase the chances of conversion.

Improve website traffic 

The main benefit of Content Marketing is that it will increase website traffic through online search results. According to Hubspot, companies that post 16 blogs per month can generate 4.5 times more traffic: hit those SEO keywords and see traffic improve.

Influencer-&-Content-Marketing:-take-advantage-of-new-ways-to-connect-with-your-customers

What to keep in mind with Content Marketing 

When using Content Marketing as a strategy, keep in mind the following:

High level of consistency

You must publish content regularly but consistently at a high quality, and depending on company resources, this could lead to employee burnout or having to turn to expensive writing agencies.

Competitive market  

Markets are extremely competitive, and when it comes to content creation, sometimes it’s hard to hit high-level SEO results and compete, especially with bigger companies. That’s why you must consider all your products and services to help spark content creation, highlighting your USPs and niche factors to help push those SEO results.

Benefits of Influencer Marketing to your company 

Influencer marketing now dominates social media -take a scroll through Instagram, and you’ll find someone advertising a product. So, let’s find out why brands turn to influencer marketing:

Build trust & brand awareness 

By advertising with influencers, brands can create a human connection, helping build more meaningful relationships with customers worldwide.

Improve your reach 

By working with several influencers, or an influencer with a large following, you’ll improve your brand’s reach and connect with global customers.

Go Viral 

Many brands have had campaigns that go viral through influencers generating conversations, retweeting or posting fun content. This helps drive organic traffic and SEO results -creating an incredibly high impact ceiling for influencer marketing.

Influencer-&-Content-Marketing:-take-advantage-of-new-ways-to-connect-with-your-customers

What to keep in mind with Influencer Marketing 

Influencer marketing comes with its challenges. Let’s have a look at what to watch out for:

Advertising transparency 

For a long time, brands could use influencers without their followers knowing, but the demands for customer transparency now mean influencers have to state that it is a paid ad. This negatively impacts building customer trust, as many will question whether the ad is a genuine recommendation.

Do followers really mean engagement?

Brands want to build meaningful relationships with customers, but choosing a Kardashian-level following sometimes isn’t the best option to generate product interest: Likes don’t always mean sales.

Recently, brands have been moving to micro-influencers who are more engaged with their followers, as there tends to be a greater level of engagement and trust, leading to a higher chance of sales.

Money, money, money

Influencer marketing is now a multi-billion dollar industry, and those with large followings can demand large amounts of money. This means that small companies might not have the financial resources to adopt this strategy.

However, micro-influencers are becoming more valued as they tend to have greater follower engagement, allowing any sized company to take advantage of influencer marketing.

Influencer-Content-Marketing
Content Marketing fuels Influencer Marketing

Our final thoughts on Content & Influencer Marketing 

Each marketing strategy provides a creative way to engage with customers. If your company has the resources, the best way to take advantage of Influencer and Content marketing is to invest in both. This will help build trust, develop brand awareness and increase your chances of sales. Ultimately, each strategy will help bridge the connection between your company and customer for stronger, more meaningful relationships.

You’ve got mail – Our guide for successful email marketing campaigns

Introduction

Why does email marketing continue to be top-rated for effectiveness? Simply put, emails provide companies with the most cost-effective way to connect with customers, showcase their products, and build trust – all for a low investment.

For example, Sony only invested $5000 into email marketing for Playstation’s Vista Christmas campaign. Sony sent out one email to targeted PS3 owners containing a discount voucher for the console. At the end of the campaign, Sony’s email hit over a million people and saw returns of 580% for every euro spent. With numbers like this, email marketing continues to be a reliable way for companies to grow and push campaigns.

Let’s discuss how email marketing works, its benefits, what to be careful about, and how to increase your chance of successful email campaigns.

What is email marketing? 

Email marketing is a direct marketing channel. This is a way for companies to send marketing materials about their products or services. These materials are sent electronically to subscribers – people who’ve signed up to receive mail.

Today, email marketing is a powerful and important tool for companies. Emails reach current and potential customers and, when used effectively, help build brand awareness and create customer engagement. These are integral parts of the sales process for any company.

Our-guide-for-successful-email-marketing-campaigns

How does email marketing benefit your company?

Emails can play an important role in the customer journey. When they land in a customer’s inbox, emails can lead to a product, a landing page or even to the checkout.

Here are some key benefits of email marketing:

Connect with your customers

Emails help build customer relationships through newsletters, exclusive offers and recommendations.

Accessible & affordable marketing

Reach customers worldwide and for a reasonable investment

Increase your conversions & nurture leads

By landing directly in a customer’s inbox with strong, personalized and clear messaging, emails have the ability to increase conversions – send a reminder for an abandoned basket at checkout or a discount on a customer’s birthday and see the results.

Increase your ROI

According to a market research study by Litmus, emails deliver a $36 dollar return for every $1 spent. Compared to other marketing channels, these returns are hard to beat.

Build a large audience

With an estimated 3.8 billion email accounts worldwide, emails hold great potential in building your audience.

Run marketing tests

Emails have the ability to run A/B testing of subject lines or call-to-actions, allowing companies to measure the best-performing emails.

What to watch out for when using email marketing

Email marketing provides great opportunities for companies, but there are some key things to be aware of before setting up a campaign.

Size of your emails

Test the size of your emails before sending them, avoiding emails that are too large and difficult to load.

Design of your emails

Understand how your subscribers will read your emails, whether mobile, tablet, or computer, as each has different settings – character limits in headlines or how images and information is presented – you want customers to see the email you design, not a reconstruction due to the customers operating system.

Customer engagement

Keep finding unique, interesting and fun ways to engage your audience, as many subscribers may have signed up and need nurturing to become high-quality leads.

Avoid becoming spam

Spam fills customers’ inboxes worldwide and is often deleted without reading. To avoid this happening, read this great article by Mailchimp on avoiding spam filters.

Our 7 best practices for successful email marketing campaigns 

Here are some key considerations to building a successful email marketing campaign:

1. Build up a reliable mailing list for your company

People that make purchases or sign up to be subscribers will form your email list. To continually build up more subscribers, you’ll have to think of ways to engage, attract and maintain customer interest.

Try to avoid purchasing an email list. Email marketing is about quality and building your relationships with customers – better to have 10 repeat customers than 100 unlikely to purchase.

2. Select a trusted Email Service Provider (ESP)

There are many email marketing service providers that help companies with email marketing strategies. They help build up your customer base and provide professional and helpful tools for managing and growing your company.

3. Create a well-researched marketing plan

When setting up an email campaign, ensure you know your audience, set realistic goals, define success, and have attractive content for your customers.

4. Set your key performance indicators

Make sure you know what you’re trying to achieve before going live with your campaign.

5. Test your email marketing system

Before emailing customers ensure your emails are in perfect working order, the designs work for each platform, and the call-to-actions lead to the right places.

6. Send your emails at the best time

Discover when your audience best responds to emails and set up a timing schedule for the best results.

7. Track your results

It’s important to know your open rates, click-through rates, new subscribers and more to see the effectiveness of your campaigns. What might work for one customer might not work for another, and by tracking, you’ll understand your customers better and be able to categorize accordingly.

You’ve-got-mail---Our-guide-for-successful-email-marketing-campaigns

Our final thoughts on email marketing 

Email marketing is a proven and powerful marketing tool to reach customers. When used with the right strategy, an email campaign can help drive sales, build brand awareness and create lasting customer connections. These rewards for a relatively low investment make email marketing essential for any company’s future marketing strategy.

Increase your marketing productivity with Automation

Introduction

How are 92% of companies improving campaign effectiveness, lead generation, and revenue? -Investment in marketing automation is the answer.

Take for example, the multinational media company Thomson Reuters. Frustrated by a high volume of weak leads in email marketing, Thomson Reuters introduced marketing automation to create ideal customer profiles and a scoring system to target quality leads. This transformed the speed and quality of Thomson Reuters sales, with revenue from marketing leads increasing by 175% and lead conversion time dropping by 72%.

With proven results, marketing automation is a great way to maintain competitiveness, increase revenue and improve user experiences. That’s why in this article, we’ll discuss marketing automation in detail, its benefits, how it works, and some best practices when automation is introduced.

What is marketing automation? 

Marketing automation is an effective way to manage production tasks. It allows companies to automate repetitive processes like email marketing and social media posting, target quality leads, and efficiently market across many channels. This helps companies save time, improve productivity and increase revenue.

Marketing-automation
Marketing automation

How does marketing automation benefit your company? 

Here are some key benefits to your company:

  • Reduce the risk of human error
  • Avoid repetitive tasks and save time
  • Streamlined processes
  • Personalized targeting & better customer experience
  • Increase production productivity
  • Increase lead conversion rate
  • Improve campaign measurability and targeting

How marketing automation impacts your company

Let’s take a closer look at how marketing automation targets certain areas to drive revenue.

Qualifying Leads

If you have an automated system in place to measure customer behavior, email interaction and surveys, your lead qualification process will be much more effective and successful.

Nurturing Leads

By sending targeted and personalized automated emails based of customer actions, potential high-quality leads won’t be missed.

Track your customer journey

With marketing automation, you can track the customer journey to determine what marketing information is vital for purchase and the products that provide the highest conversion rates.

Social media posting

By using automation to post, you’ll save time, create brand consistency, and transform your approach to content creation.

Responsive chatbots

When built effectively, chatbots answer customer queries quickly and easily and are a great lead generation tool. This is especially important since 80% of customers claim query time influences loyalty chatbots.

Automated reports

Instead of spending hours developing reports, automation allows you to create PDF reports in a few seconds.

Follow up emails

Send follow-up emails to customers who explore your website, leave their basket unfilled, or contact you through customer support. In addition, email marketing can be automated by providing reminders of any next steps customers need to take.

Invoicing & payments

Automate the billing process for clients and handle payments following accounting policies.

Marketing-automation
Marketing Automation

Our best practices for your company when introducing marketing automation 

For companies to feel the benefits of marketing automation, it’s essential the automation is fully understood and is used with proper direction.

Here are 5 of our best practices for marketing success:

Understand your customers

Create campaigns with your target audience in mind. You should know your customer’s demographic, interests, motivations, and pain points. This will help tailor the content of your automated campaigns to their needs and avoid generic messaging.

In addition, customer understanding expands to the journey. By providing customers with the right material for each stage of their journey, automation can help customers progress to the final purchase or another specific goal.

Collect the right data

By having valuable customer data, you’ll deepen your understanding of customers and will have the ability to run campaigns that fall in line with emerging patterns.

Set up lead scoring

You’ll need automated workflows to set up lead scoring, where points are based on customer behavior. Their score will indicate how valuable they’re to your business. Once your lead scoring system is set up, you’ll know the leads that are suitable for sales and those that need additional nurturing.

Have multi-channel experiences

Increase the chances of customer engagement by communicating with them in various ways.

Track your progress

Continue to monitor your marketing automation outcomes to help you determine what is and isn’t effective. These insights will help you make any necessary adjustments to your workflows and will inform your future marketing strategy.

Our final thoughts on marketing automation

Marketing automation can be a lifesaver for many companies. When combined with a good strategy, it can help nurture leads, boost conversions, and create more efficient and effective workflows. From this, companies can scale more effectively and save time and money in day-to-day activities, building a brighter, more cost-effective path forward.

FAQ:

What is marketing automation?

Marketing automation automates repeat processes and helps companies effectively manage a range of production tasks.

How do I choose the best marketing automation solution for my company?

When choosing a marketing automation solution, consider what you want to achieve and how the long-term goals of your company.

How to design a logo that builds trust, captures your values and draws attention

Introduction

We say never judge a book by its cover, but we definitely judge a brand by its logo. With 60% of customers telling us they’d avoid a company based on a logo’s appearance, brands need to create memorable logos that represent their values and, most importantly, are attractive to their audience.

Take Apple, for example. The apple logo is simple, powerful and timeless, only undergoing subtle changes since its creation in 1977. This Apple with a bite removed has provided the company with an instantly recognizable identity, allowing Apple’s fortunes to grow to  $2504 billion. 

In this article, we’ll give you a primer on how to create a great logo, from logo design principles and tips, to an introduction to Canva, a free web-based design app you can use to create your own memorable, business-building logo.

To avoid staring at a blank canvas when beginning your design process, consider our 5 design principles. These are often considered building blocks of many logos.

Aim for Balance

A cluttered logo with messages will lose meaning and confuse the viewer. By concentrating on alignment, spacing and symmetry, a well-balanced design can be achieved with a clean aesthetic.

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Aim for balance

See Repetition

Repetition can help lift a logo and lead the viewer to important information. However, one key thing to remember when using repetition is to have small changes in each pattern. The best example of this is Mastercard:

Design-a-logo
See repetition

Try a Hierarchy

If you want to highlight key information in your logo – follow a visual hierarchy. This essentially means you guide the viewer through the information in a clear, well-considered and strong visual way.

Design-a-logo
Try a hierarchy

Use Contrast

Try putting two different elements together for an effect that will catch attention – colors, lines, patterns -anything that creates a visual impact.

Design-a-logo
Use contrast

Go Bold

Make one of your visual elements the most recognisable element of the logo – normally your name. This grabs the viewer’s attention and focuses on a specific aspect of your company.

Design-a-logo
Go bold

 

Our 7 design tips to help your logo stand out

Here are 7 design tips to help you understand why certain logo designs work better than others.

Choose your color scheme wisely

There are basically two color palettes logos can be chosen from:

Analogous Color Palette

Two colors are used that are side by side or close to each other on the color wheel. This presents a peaceful, calm and relaxing image.

Complementary Colors 

These are colors chosen on the opposite side of the color wheel to create an image that contrasts, attracts, and stands out.

Design-a-logo
The color wheel

Try white space in your logo

Rather than add to your logo, why not take away? Negative or blank space can provide an artistic balance.

Design-a-logo
White space in a logo

Use readable typography

Make it easy for the viewer to understand any text in your logo – don’t create something messy and hard to understand. Check out this great article by Adobe to find out more about the best fonts.

Design-a-logo
New Balance

Pay attention to measurements & symmetry

Balance your logo by ensuring the text is equally spaced and that all visual elements are symmetrical. This will help your logo look more professional and provide a sense of harmony.

Design-a-logo
The North Face

Create contrast with shapes and lines

Create visual interest by layering shapes, colors, and lines, drawing the viewer’s attention to different parts of the logo.

Design-a-logo
Patagonia

Icons must be memorable

If a company uses a symbol in their branding, it needs to be instantly recognizable. Apple has the apple, Nike has its swoosh, and Starbucks has a two-tailed mermaid. Each icon presents identifiable imagery, and the image reflects the company’s values.

 

Design-a-logo
The symbol of Nike

Surprise your audience

Use an element of surprise or a rule break in your designs to catch your audience’s attention and have your logo design stand out, but try not to go overboard with the rule breaks.

What is Canva?

Canva is a free graphics design software that helps users create professional-looking designs without any prior experience. The program can make posters, flyers, social media posts and more – all while easily adding text or images.

 

Our step-by-step guide to designing your logo on Canva

Step 1: Open Canva 

Open up Canva and search ‘logo’ to begin building on the right format.

Step 2: Choose your template 

Canva has a huge free library of templates for you to choose from and for any industry.

Step 3: Begin to customize your logo 

Use the advice in this article and start trying out different ideas.

Step 4: Take advantage of the design features 

Search through the many additional design features to create a more imaginative logo.

Step 5: Download and build your brand identity 

When you’re happy with the final design, download and start to build your brand identity.

Our word of advice with Canva

Although Canva is an excellent piece of free design software, we highly recommend you consider professional advice when designing your company logo.

At The Color Club, we offer companies a special design package. Our marketing experts will guide you through the design process as part of your corporate visual identity – understanding your market, customers, and future aspirations – before designing your logo and helping you build your global brand identity.

 

Our final thoughts on logo design

Logos are the most recognizable brand identifier: if a company has a great logo, the chances of market success are higher. With this kind of impact, companies should work with a marketing specialist to design a memorable logo that reflects a company’s core values – done rightand there’s a chance your logo could be part of our culture forever.